The Future of HR Shared Services – Becoming People and Solutions Experts
HR shared service functions now have the credibility, tools and enablers to shape a new destination for their future. There has never been a greater opportunity to reflect on traditional perceptions, operating models, roles and responsibilities. It’s time to move on from HR Shared Services and become People Experience and Solutions Experts
Our research consisted of a qualitative data survey, structured interviews with each participant and a review of the existing research on the future of shared services and HR service delivery technology.
In early 2020, we interviewed 25 global HR Shared Service directors from leading Private Sector and Financial Services businesses, ranging in size from 1,500 to 100,000 employees. Our white paper aims to challenge the traditional perception that HR Shared Services is simply a behind the scenes, administrative support function focused on the ‘hygiene factors’ of HR service provision.
We take stock of where HR Shared Service organisations are today in terms of structure, service offering, capabilities and use of technology. More importantly, we also explore how they are evolving and examine the characteristics that will drive future success.
Only logged in customers who have purchased this product may leave a review.
You may also like
The financial crisis and its effect on the real economy initiated a debate at the beginning of 2009 on the need to change the financial industry regulation in order to prevent new crises, mitigate systemic risk and develop a balanced framework for competition.
Capital Adequacy for credit risk: A practical exercise$0.00 Management Solutions
This paper complements PwC’s Project Blue1 and the PwC Megatrends framework2, which examines the forces that are disrupting the role, structure, and competitive environment for financial institutions and the markets and societies in which they operate.
Financial Services Technology 2020 and Beyond$0.00 Pwc
The key promise of the Industry 4.0 concept is as striking as it is fascinating: we are about to witness a new industrial revolution, fueled by the advancement of digital technologies. The fusion of the physical and the virtual world into cyberphysical systems will have a disruptive impact on every business domain of manufacturing companies.
Industry 4.0 – Sharpening the Picture beyond the Hype$0.00 Capgemini
Trouble with Conavigo
Want to refine your results?
Help with Sourcing
Need help with your Sourcing?